Who to contact regarding us

Supervisory Authority (Under the Act)

Financial Conduct Authority(FCA)
25 The North Colondale
Canary Wharf
London E14 5HS

All complaints should be made to FCA in the first instance and those FCA cannot resolve may be reffered by you to:
The Financial Ombudsman Service
Exchange Tower
London E14 9SR
Tel: 08000 234 567

Data - how to find out more

For full written details of how your data may be used please contact the Consumer Credit Association the agencies below (they will charge you a small statutory fee).

  • Callcredit, Consumer Service Team, PO Box 491 Leeds, LS3 1WZ or call 0870 060 1414 or visit
  • Equifax PLC, Credit File Advice Centre, PO Box 3001, Bradford, BD1 5US or call 0870 010 0583 or visit
  • Experian, Consumer Help Service, PO Box 8000, Nottingham NG80 7WF or call 0780 241 6212 or visit